Request Data Deletion
We respect your right to privacy and data control. Use this page to request deletion of your personal data from GoBible.
⚠️ Important Information
Before requesting data deletion, please note:
- This action is permanent: Once your data is deleted, it cannot be recovered
- Account termination: Deleting your data will also terminate your GoBible account
- Loss of content: All your saved notes, highlights, bookmarks, and reading progress will be permanently deleted
- Processing time: Data deletion requests are typically processed within 30 days
What Data Will Be Deleted?
When you request data deletion, the following information will be permanently removed:
- Account Information: Email address, username, and profile details
- Personal Content: Notes, highlights, bookmarks, and custom collections
- Reading Data: Reading plans progress, statistics, and history
- App Settings: Preferences, customizations, and saved configurations
- AI Interactions: Conversation history with the AI Study Assistant
- Sync Data: All cloud-stored data associated with your account
Data Retention Exceptions
Certain information may be retained for legal or operational purposes:
- Legal obligations: Data required by law or for legal proceedings
- Anonymized analytics: Aggregated, non-identifiable usage statistics
- Security logs: Limited data for fraud prevention and security (automatically deleted after 90 days)
How to Request Data Deletion
Option 1: Email Request
Send an email to our privacy team with your account details.
- Send email to: [email protected]
- Subject line: "Data Deletion Request"
- Include your registered email address
- Include your GoBible username (if applicable)
- State: "I request deletion of all my personal data"
Option 2: In-App Request
Request deletion directly from the GoBible app (version 1.5+).
- Open GoBible and go to Settings
- Select "Privacy & Security"
- Tap "Delete My Account"
- Follow the confirmation steps
- Enter your password to confirm
Verification Process
To protect your data, we verify all deletion requests:
- Identity verification: We'll send a confirmation email to your registered address
- Confirmation link: Click the link in the email within 48 hours
- Final confirmation: Confirm your deletion request one final time
- Processing: Your request will be processed within 30 days
Alternative Options
Before deleting all your data, consider these alternatives:
- Export your data: Download a copy of your notes and highlights before deletion
- Deactivate account: Temporarily disable your account instead of permanent deletion
- Privacy settings: Adjust privacy settings to limit data collection
- Contact support: Discuss your concerns with our support team
📋 Your Rights Under Privacy Laws
Depending on your location, you may have additional rights under privacy laws such as:
- GDPR (European Union): Right to erasure ("right to be forgotten")
- CCPA (California): Right to delete personal information
- LGPD (Brazil): Right to deletion of unnecessary data
- Other jurisdictions: Various data protection rights
We comply with all applicable privacy laws and will process your request accordingly.
Contact Information
For questions about data deletion or privacy concerns:
- Email: [email protected]
- Support: [email protected]
- Response time: Within 2 business days
Last updated: August 2024